Please see below for our full terms & conditions covering sections such as; Promotions, Conditions of Use, Privacy Policy, Shipping and Returns.
Standard Terms & Conditions
Please read the below Coonowrin Honey “Terms & Conditions” carefully as they contain all the information you will need to make your shopping experience great. They cover details on how our promotions work, conditions of use, privacy, shipping & returns and anything else we can think of to make things run smoothly. By accessing, browsing and/or using the Coonowrin Honey on-line store & website, you agree to the following terms and conditions:
Coonowrin Honey is pleased to offer customers exciting promotional offers from time to time. Below you will find a detailed explanation of specific promotions currently active in our online store.
Price
Payment is taken as you place your order, so you will always be charged at the rate advertised at the time of ordering. All prices are in Australian dollars (AUD) and include GST (goods and services tax) where it applies.
Payment
We accept payment online by Visa, MasterCard & Paypal. Your payment is processed via a fully authorized Payment Service, ensuring that all your information remains totally confidential.
Payment is taken as you place your order, and if the payment does not authorize successfully, your order will not be successfully processed. Please check that you receive not only a confirmation of your order but also a confirmation of your payment by email. If you have not received one of these, your order may not be placed successfully. Coonowrin Honey does not store nor process any Credit Card information.
If you would like to pay for your order via telephone, please contact our online team directly via telephone +61 411 221 291 or email info@coonowrinhoney.com.au so that our team may be able to support your request.
Title
Coonowrin Honey Pty Ltd retains all rights of ownership and possession of the goods until full payment has been received.
Cancellation
Coonowrin Honey Pty Ltd reserves the right not to accept or to cancel any order once accepted, without penalty. You too may cancel an order without penalty as long as we receive the notification prior to the order being dispatched.
Quality Concerns
We take great pride in the quality and condition of our honey and honey products. If you are not happy with what you have received, please call us right away on +61 411 221 291 or email info@coonowrinhoney.com.au, and we will address any concerns as soon as possible.
Join our News Updates
You can stay in touch with Coonowrin Honey news by providing your name and email address in the footer of our website. Coonowrin Honey will store your details securely with the express purpose of contacting you regarding Coonowrin Honey and will not share your details with third parties.
Feedback
We believe in excellent customer service. Our Customer Care team is one of the best around, and we are here to help. If our service has been outstanding, or if you aren’t 100% happy, call our team straight away on +61 411 221 291 or email info@coonowrinhoney.com.au. We aim to provide high-quality service, and all feedback helps us to improve each time. We want your experience on our website and with your honey purchase to be a sweet one.
These Terms & Conditions may change
We reserve the right to update or amend these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Website.
The material provided on the Website is copyright protected. You may only use this material for your own private and non-commercial purposes. Except for the temporary copy held in the computer’s cache and a single permanent copy for your personal reference, the material may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered or transmitted in any form or by any means in whole or part (except where such use constitutes fair dealing under the Copyright Act) without the prior written approval of Coonowrin Honey. You may not use any part of the Content on the Website to establish, maintain, or provide, or assist in establishing, maintaining, or providing your own publications, Internet site, or other means of distribution.
We attempt to ensure that the contents of the Coonowrin Honey on-line store & website are accurate and current at the time they are published. Prices of goods and services, postage and handling fees, and other charges displayed on the Website are current at the time of display and are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and other product information. However, we are unable to warrant that product descriptions or other content of the Website is accurate, complete, reliable, current or error-free.
By ordering from our website or from our stores, you agree not to commercially resell any of our products. Commercially reselling our products is a breach of these terms and conditions and your agreement with us.
We have taken every care in the preparation of the site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the site at all times.
These Terms & Conditions do not affect your statutory rights as a consumer
The Coonowrin Honey “Terms & Conditions” do not affect your statutory rights as a consumer.